Our Team
Tom Burrall
Tom joined his father in the agency in 1984 and has been an insurance geek since. When Tom is not living and breathing insurance, he is promoting downtown Geneva as a Board member of the Geneva Business Improvement District. Tom is a member of the Board of the Seneca Lake Pure Waters Association and Finger Lakes Health as well as active with Geneva’s Historic Districts and Structures Commission. Tom and his wife, Beverly are active in the Presbyterian Church in Geneva and parents to Trevor, Hannah and Audra.
Shannon Burnett
Shannon joined the agency in 2008. Shannon specializes and works closely with Tom in the commercial lines department. Shannon enjoys forming personal connections and ensuring her clients understand the insurance products they need to cover them correctly. Shannon and husband Walt are the proud parents of two sons, Aaron and Andrew. Shannon is active at her church where she teaches the 1st – 3rd grade Sunday school.
Hannah Osmen
Hannah is a Clifton Springs native who enjoys photography, hiking, site seeing and is a Finger Lakes enthusiast. Hannah plays a key role in servicing the business insurance needs for our clients, who are considered family members, and is well-versed in the personal needs for your auto, boat and property.
Joseph H. Mull, Jr
Joe started work at C.S. Burrall & Son, Inc. after a career in funeral directing. Joe and his wife Sarah live in Seneca Falls where they raise their two sons and dog, Cheerio. Joe has a passion for music of all kinds, especially of the live variety. Joe is eager to talk with you about your insurance needs and the big wide world outside them, preferred body height included.
Brittany Ruiz
Brittany has been with the agency for the past two years after working in local banking. She and her family of two girls, husband, cat, and dog live in Waterloo. Outside of the office you can find Brittany gardening, cooking, or sitting on her recently completed deck. She loves to watch her flowers grow.
Trevor Burrall
Trevor is a graduate of the University of Vermont and is a sixth generation Burrall servicing the public’s insurance needs. Trevor is a voracious reader in a huge breadth of topics and enjoys his violin, dance and figure skating. He teaches violin at St. Peter’s Community Arts Academy.